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Warranty Terms and Conditions

Please take time to read and understand the Safety and Operations Manuals

A. General Scope of Coverage.  Digger King Pty Ltd T/A Tractor King warrants to the first registered owner that Tractor King will replace, at its option, any genuine parts covered under this warranty which is found to be defective in material or workmanship during the applicable warranty term as set forth in the Coverage Chart depicted in paragraph B, subject to the exclusions listed in paragraph C. Each applicable warranty term begins on the date of dealer dispatch. This warranty covers new genuine parts (“Equipment”) purchased from Tractor King. Tractor King machinery comes with guarantees that cannot be excluded under the Australian Consumer Law. The benefits within our Warranty are in addition to other rights and remedies under the Australian Consumer Law.

The warranty is a ‘Return to base’ or parts-only warranty, whichever is most practical. Parts may be supplied by the Tractor King dealership where you purchased your tractor. Making a warranty claim involves returning the tractor or the failed component to its original place of dispatch for replacement or repair, again whichever is most practical.

B. What is Warranted?

Subject to paragraph C, all parts of new Equipment are warranted as set forth in the Coverage Chart below.

Standard Warranty – Machine

All Tractor King tractors: a 1-year/1000 -hour (which ever one comes first) extended engine and power train warranty applies to all tractors. In the case of the engine, this covers the engine crankcase, crankcase pan, cylinder head, rocker arm cover, timing gear cover and all components fully enclosed within these units, and in the case of the power train covers the transmission, differentials, final drives, drive axles, front axles, power take-off and clutch housings and components enclosed therein with the exception of the clutch assembly. The balance of the tractor, with the exception of excluded items detailed below, is subject to a 1 year /1000 hour warranty a 3-year/1000 -hour (which ever one comes first)

C. What is Not Warranted (Exclusions)?

Pursuant to the terms of this warranty, Tractor King IS NOT RESPONSIBLE FOR ANY OF THE FOLLOWING:

  1. Used Equipment.
  2. Any Equipment that has been altered or modified in a manner not approved by Tractor King.
  3. Defects caused by normal wear and tear or lack of reasonable and proper maintenance.
  4. Normal maintenance parts and service, including but not limited to: belts, brake, rubber tracks and clutch linings, oil, filters (air, fuel, oil), coolants, conditioners, lubricants, pre-heater plugs, light bulbs, cutting parts (blades, teeth, and chains), bucket teeth, drive chains, and clutch discs.
  5. Defects caused by user negligence or failure to comply with the owner’s operator manual.
  6. Defects caused by misuse or abuse, including but not limited to use of Equipment: (i) beyond stated or reasonable specifications or tolerances, (ii) contrary to the terms of the owner’s manual, (iii) or contrary to the Equipment’s intended purposes.
  7. Defects caused by the use of unapproved attachments or implements.
  8. Costs of parts cleaning, adjustments, service calls, diagnostics, and clean up.
  9. Tyres, rubber tracks, tubes, batteries, and radios
  10. Window and door glass and mirrors.
  11. Freight charges on replacement parts.
  12. Addition or replacement of chemical weight materials.
  13. Damage or defects caused by accident, theft, fire, flood, vandalism, or an act of God.
  14. Costs of rental of replacement equipment during the repair period.
  15. Equipment which has been declared a total loss and subsequently salvaged.
  16. Overtime labour charges.
  17. Transportation of Equipment and travel time (including mileage).
  18. Any failure or defect not caused by a defect in workmanship or materials.

D. Terms of Warranty

    1. Warranty is only valid to tractors and accessories that have been well maintained, kept clean, tidy, and neat. Note: if a warranty claim is lodged, service documentation may be required to support your claim.
    2. All warranty work is to be carried out by Tractor King or by a Tractor King authorized representative unless with the express written permission of Tractor King. Tractor King will repair or replace the item at their discretion.
    3. Tractor King takes no responsibility for any losses of income, or another nature occurred while any tractor warranty issue is being warranted and/or repaired.
    4. Tractor King takes no responsibility for your success or lack thereof in the tractor operator/hire business. We sell you the tractor only as agreed and outlined on your invoice. We make no claims on what you will or will not earn as a tractor operator. We do, however, help you as much as we can, but ultimately you need to run your business if this is the purpose of the purchase.
    5. Our tractors and equipment are always being updated and refined. Some items may not match video exactly, we do our best to inform you in advance. If you have questions please just ask, we are happy to let you know. Our goal is to provide you with the most up-to-date product.
    6. Some items are supplied from third party Australian suppliers. In some cases, you will need to contact third party suppliers directly as they warrant their own items and undertake repairs for you. We will advise if this is the case. They will have their own service network and service you quickly.

E. Termination of Warranty. This warranty terminates and is voided immediately upon the occurrence of any of the following:

  1. Use of starting fluid (Aero Start, start ya Bastard) or either to start or run the engine.
  2. Use of any replacement part that is not a genuine authorized part.
  3. Any adjustment of the injection pump fuel delivery system.
  4. Failure to timely and completely perform regular maintenance and service as prescribed by the operator’s manual during the warranty term.
  5. Failure to perform Purchaser’s obligations as set forth in paragraph H of this warranty.
  6. Misuse or abuse of Equipment, including but not limited to use of Equipment: (i) beyond stated or reasonable specifications or tolerances, (ii) contrary to the terms of the owner’s manual, or (iii) contrary to the Equipment’s intended purposes.

F. Exclusion of Implied Warranties and Limitation of Liability. This warranty is in lieu of all warranties of merchantability, fitness for a particular purpose or other representations, warranties or conditions, expressed or implied, all of which are hereby excluded. The remedies of this warranty set forth herein are exclusive. Tractor King neither assumes, nor authorizes any person to assume for it, any other obligation or liability in connection with the sale of covered equipment. Correction of defects, in the manner and for the applicable period of time provided above, shall constitute all obligations of Tractor King sales to the purchaser, and Tractor King shall not be liable for negligence or breach of contract with respect to covered equipment. In no event shall the purchaser be entitled to recover for incidental, special, or consequential damages, including but not limited to, loss of crops or seed, lost profits or income, cost of rental or replacement equipment, inconvenience, or other commercial losses, because some jurisdictions do not permit limitations or exclusions of implied warranties or incidental or consequential damages, the above exclusions may not apply to you.

G. No Dealer Warranty. This warranty is the only warranty authorized by Tractor King. Dealers, distributors, and other third parties have no authority to make any warranty, representation, condition or promise on behalf of Tractor King, or to modify the terms or limitations of this warranty in any way.

H. Purchaser’s Obligation. To secure warranty service, the Purchaser must promptly report the defect by emailing office@tractorking.com.au. The Purchaser must maintain the Equipment in accordance with the instructions provided in the owner’s manual and keep records and receipts for such maintenance. Tractor King may ask the Purchaser to prove that regular maintenance has been timely and properly performed. If a covered defect occurs, it is the Purchaser’s responsibility to cease operating the Equipment until repairs are made. Damage which occurs from continued operation may not be covered by this warranty.

I. OWNER’S RESPONSIBILITY. Read the equipment Operator’s Manual carefully to learn how to operate and service your Equipment safely and correctly. Keep all safety guards and devices in place and operational. Failure to do so could result in personal injury or Equipment damage. Operator’s Manuals are available in hard copy and online.